Billing and Subscriptions
Select data plan and access type that you're interested in via order form on Tardis.dev website.
available data types
available access types
Proceed to checkout where you provide email address and payment details.
accepted payment methods
Credit Cards (Mastercard Visa Maestro American Express Discover Diners Club JCB UnionPay)
PayPal
Apple Pay (one-off purchases only)
Wire Transfers (for one-off purchases only)
Successfully complete your payment and receive the API key via email that allows you to download CSV datasets and access historical data via API. API key is valid as long as subscription is active or 6 months for one-off purchases.
For larger orders we do also accept pay through invoicing. Need quotation document first?
We do provide discounts in a transparent form via different subscriptions types.
One-off purchase provides access to specific time periods of historical market data. API key is valid for a year since purchase and allows access to all available data types (trades, order books etc.) for ordered date ranges both via API and downloadable CSV files.
Subscriptions based access model relies on recurring payments at regular intervals (monthly, quarterly, yearly) and offers access to newly collected market data as it becomes available as well as existing historical market data which range depends on chosen billing period.
There are three 'dimensions' you can customize you subscription by:
Subscription type - Academic, Solo, Standard or Business
Data plan (which exchanges data you get access to) - Individual, Perpetuals, Derivatives or Unlimited
Billing interval (how much of historical data you get access to) - monthly, quarterly or yearly
For example "Unlimited" Business Subscription with yearly billing period allows accessing all available existing historical data via API and CSV files for all exchanges and one year of new data as it becomes available (for initial payment). API key is valid as long as subscription is active and allows access to all available data types (trades, orders book data, quotes, funding, liquidations etc.) via downloadable CSV files and via raw market data API (for Standard and Business subscriptions types only).
| Academic | Solo | Standard | Business |
✓ | ✓ | ✓ | ✓ | |
— | — | ✓ | ✓ | |
— | — | ✓ | ✓ | |
Additional API keys | — | — | — | ✓ |
email (limited) | email (limited) | email (priority) | dedicated |
Business subscriptions include up to 10 additional API keys that can be used to get access to historical data by many team members at the same time including across different geo-locations and provide dedicated communication channel (via Telegram Messenger) for your company where our team is on standby to answer any questions you may have.
Academic subscriptions require confirmation of eligibility, for example using university (@edu) email.
Standard, academic and solo subscriptions plans include single API key that can be used to get access to historical data. Such API key can't be used by many team members at the same time. Real-time market data streaming feature does not have this limitation (does not require API key at all).
Yes, depending on chosen billing period, subscriptions include access to existing historical market data as well:
all available historical data if subscription is billed yearly - historical market data is available since 2019-03-30 for majority of the supported exchanges (see exchange details page for exact date for particular exchange)
8 months of historical data if subscription is billed quarterly, e.g., subscription that has started at 2020-04-01, includes access to historical data since 2019-08-01 - it's not a rolling time window, but fixed starting date since when historical data is available for your subscription
4 months of historical data if subscription is billed monthly, e.g., subscription that has started at 2020-04-01, includes access to historical data since 2019-12-01 - it's not a rolling time window, but fixed starting date since when historical data is available for your subscription
All subscriptions provide access to all available data types (trades, orders book data, quotes, funding etc.) via downloadable CSV files and raw data API (for standard and business subscriptions types).
"Individual" data plan provides per-exchange access to market data that includes full feed (all instruments) and data types of selected exchange(s), for example full BitMEX exchange data feed.
See Historical Data Details to learn more what data is available for each supported exchange.
"Individual" data plan allows access to all available data types (trades, orders book data, quotes, funding etc.) via downloadable CSV files and raw data API (for standard and business subscriptions types). Range of historical data access for "Individual" data plan depends on chosen billing period (for example: access to all existing historical data we collected if subscription is billed yearly).
"Individual" data plan is available both for subscriptions and one-off purchases.
"Perpetuals" data plan provides access to the following perpetual swaps instruments' market data (over 500 perpetual swaps instruments across 13 exchanges):
BitMEX: XBTUSD, ETHUSD, LTCUSD, BCHUSD, XRPUSD, LINKUSDT
Deribit: BTC-PERPETUAL, ETH-PERPETUAL
Binance USDT Futures: all exchange's instruments
Binance COIN Futures: btcusd_perp, ethusd_perp, ltcusd_perp, bchusd_perp, xrpusd_perp, eosusd_perp, trxusd_perp, etcusd_perp, linkusd_perp, bnbusd_perp, adausd_perp, dotusd_perp
FTX: BTC-PERP, ETH-PERP, LTC-PERP, BCH-PERP, XRP-PERP, EOS-PERP, USDT-PERP, TRX-PERP, ETC-PERP, LINK-PERP, BNB-PERP, BSV-PERP, XTZ-PERP, ADA-PERP, XAUT-PERP, COMP-PERP, AAVE-PERP, FIL-PERP, SXP-PERP, DOT-PERP, NEO-PERP, ZEC-PERP, MKR-PERP, DOGE-PERP, OMG-PERP, KNC-PERP, ATOM-PERP, ALGO-PERP, THETA-PERP, UNISWAP-PERP, UNI-PERP, VET-PERP, PAXG-PERP, YFI-PERP, BAL-PERP, LEO-PERP, HT-PERP, MATIC-PERP, SUSHI-PERP, DEFI-PERP, OKB-PERP, TOMO-PERP, AVAX-PERP, AMPL-PERP, FLM-PERP, SOL-PERP, BTMX-PERP, RUNE-PERP, MTA-PERP, HNT-PERP, ALT-PERP, MID-PERP, SHIT-PERP, EXCH-PERP, DRGN-PERP, TRYB-PERP, PRIV-PERP, BRZ-PERP, CUSDT-PERP, DMG-PERP, CREAM-PERP, CHZ-PERP, LEND-PERP
OKEx Swap: all exchange's instruments
Huobi Swap: all exchange's instruments
bitFlyer: FX_BTC_JPY
Bitfinex Derivatives: all exchange's instruments
Bybit: all exchange's instruments
Phemex: BTCUSD, ETHUSD, LTCUSD, BCHUSD, XRPUSD, LINKUSD, XTZUSD, ADAUSD, COMPUSD, DOTUSD, ALGOUSD, UNIUSD, YFIUSD, GOLDUSD, LENDUSD
Delta: BTCUSD, BTCUSDT, ETHUSDT, ETHBTC, LTCUSDT, BCHUSDT, XRPUSDT, XRPBTC, EOSBTC, EOSUSDT, TRXUSDT, ETCUSDT, LINKUSDT, LINKBTC, BNBBTC, BNBUSDT, BSVUSD_USDT, BSVUSDQ, XLMBTC, XTZBTC, ADABTC, BATBTC, XAUTUSDT, COMPUSDT, AAVEUSDT, DOTUSDT, ZECUSDT, KNCUSDT, KAVAUSDT, ATOMBTC, ATOMUSDT, ZILUSDT, ALGOUSDT, UNIUSDT, VETUSDT, XEMBTC, YFIBTC, YFIUSDT, BALUSDT, BANDUSDT, LSKBTC, RVNBTC, ENJBTC, SNXBTC, SNXUSDT, RENBTC, RENUSDT, WAVESBTC, MATICBTC, TOMOBTC, AVAXUSDT, FTMBTC, WRXBTC, LENDBTC
Gate.io Futures: all exchange's instruments
CoinFLEX: BTC-USD-SWAP-LIN, BTC-USD-REPO-LIN, ETH-USD-SWAP-LIN, ETH-USD-REPO-LIN, BCH-USD-SWAP-LIN, BCH-USD-REPO-LIN, USDT-USD-SWAP-LIN, USDT-USD-REPO-LIN, LINK-USD-REPO-LIN, LINK-USD-SWAP-LIN, UNI-USD-SWAP-LIN, UNI-USD-REPO-LIN, YFI-USD-SWAP-LIN, YFI-USD-REPO-LIN, CRV-USD-SWAP-LIN, CRV-USD-REPO-LIN, BAND-USD-SWAP-LIN, BAND-USD-REPO-LIN, SNX-USD-REPO-LIN, SNX-USD-SWAP-LIN, BTC-USD-SPR-QP-LIN, ETH-USD-SPR-QP-LIN
New perpetual swaps instruments are added to "Perpetuals" data plan on ongoing basis.
"Perpetuals" data plan allows access to all available data types (trades, orders book data, funding etc.) via downloadable CSV files and raw data API (for standard and business subscriptions types). Range of historical data access for "Perpetuals" data plan depends on chosen billing period (for example: access to all existing historical data we collected if subscription is billed yearly).
"Perpetuals" data plan is available both for subscriptions and one-off purchases.
"Derivatives" data plan provides access to the following derivatives exchanges' market data:
BitMEX: all exchange's instruments
Deribit: all exchange's instruments
Binance USDT Futures: all exchange's instruments
Binance COIN Futures: all exchange's instruments
FTX: all exchange's instruments
OKEx Futures: all exchange's instruments
OKEx Swap: all exchange's instruments
OKEx Options: all exchange's instruments
Huobi Futures: all exchange's instruments
Huobi Swap: all exchange's instruments
Bitfinex Derivatives: all exchange's instruments
Bybit: all exchange's instruments
Phemex: all exchange's instruments
CoinFLEX: : all exchange's instruments
Delta: all exchange's instruments
bitFlyer: all exchange's instruments
Gate.io Futures: all exchange's instruments
New derivatives exchanges integrated by us in the future will be automatically added to this data plan.
"Derivatives" data plan allows access to all available data types (trades, orders book data, quotes, funding etc.) via downloadable CSV files and raw data API (for standard and business subscriptions types).
Range of historical data access for "Derivatives" data plan depends on chosen billing period (for example: access to all existing historical data we collected if subscription is billed yearly).
"Derivatives" data plan is available both for subscriptions and one-off purchases.
"Unlimited" data plan provides access to market data of all supported exchanges (30+ leading spot and derivatives exchanges).
See Historical Data Details to learn which exchanges are supported.
"Unlimited" data plan allows access to all available data types (trades, orders book data, quotes, funding, liquidations etc.) for all supported exchanges and theirs instruments/currency pairs via downloadable CSV files and raw data API (for standard and business subscriptions types).
Range of historical data access for "Unlimited" data plan depends on chosen billing period (for example: access to all existing historical data we collected if subscription is billed yearly).
"Unlimited" data plan is available both for subscriptions and one-off purchases.
Contact us describing which plan you'd like to change to and we'll handle the rest.
We offer invoicing for customers paying over $3000 for data access. Simply use our order form and "PAY THROUGH INVOICING" button.
Alternatively contact us with orders details you're interested in (data plan, billing period) and we'll send you back invoice that if paid will give you the access to the data.
Yes, please use our order form and "REQUEST QUOTATION" button. Alternatively contact us with orders details you're interested in (data plan, billing period) and we'll send you back quotation document in no time.
After successful order you'll receive Receipt email from Paddle which is our online reseller & payment processor. Click on the button titled "View Receipt" there.
You will be redirected to the receipt page where you will be able to enter your address details by clicking on "Add address & VAT Number“ link.
If you would like to enter a VAT number select "This is a business purchase" checkbox to enter the VAT ID if forgot to enter it during the checkout. The tax amount will be refunded in max. 12 hours after it is confirmed by Paddle.
Right click on the screen and click 'Print...' in context menu
Change destination to 'Save as PDF'
Click 'Save' button to save invoice as PDF file
Click on the link titled "Click here to get a full invoice with address & custom information" provided with the order confirmation email sent by Paddle to get the address and VAT ID of Paddle who process our payments. Paddle acts as a reseller and Merchant of Record so they handle VAT on our behalf.
You need to contact us or [email protected] to request a new invoice. Please provide the email address you bought the subscription with and any extra details that might help.
We do not offer refunds for initial subscription payments and one-off purchases.
If you are on yearly billing and forget to cancel your subscription before the renewal date, reach out to us within seven days after the renewal date to discuss a refund.
If you’re on a monthly or quarterly billing, please be sure to cancel your subscription before the end date of your current plan as there are no refunds for recurring payments on monthly and quarterly billing plans.
If you'd like to test the service, we offer generous free trials. Simply reach out to us and we'll set up test account for you in no time.
In order to cancel you active subscription use the 'Cancel subscription' link we've sent you in email together with your API key or contact us and we'll provide cancellation link for you. Alternatively you can email Paddle ([email protected]) which acts as our reseller and Merchant of Record including a note of the email address you used to purchase your subscription and your order number.
We accept BTC, ETH and USDT for one-off purchases. Contact us and we'll get back to you with details.
In order to update your credit card information use the 'Update payment method' link we've sent you in email together with your API key or contact us and we'll provide that link for you.
