Billing and Subscriptions
Last updated
Last updated
Select data plan and access type that you're interested in via on Tardis.dev website.
available data plans
available access types
Subscription
Proceed to checkout where you provide email address and payment details
accepted payment methods
Credit Cards (Mastercard Visa Maestro American Express Discover Diners Club JCB UnionPay)
PayPal
Apple Pay (one-off purchases only)
Wire Transfers (for one-off purchases only)
Successfully complete your payment and receive the API key via email that allows you to and . API key is valid as long as subscription is active or 6 months for one-off purchases.
There are three 'dimensions' you can customize your subscription by:
Academic
Solo
Professional
Business
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Additional API keys
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email (priority)
dedicated
Integration assistance
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Vendor onboarding
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Api keys count
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Yes, depending on chosen billing period, subscriptions include access to existing historical market data as well:
12 months of historical data if subscription is billed quarterly, e.g., subscription that has started at 2020-04-01, includes access to historical data since 2019-04-01 - it's not a rolling time window, but fixed starting date since when historical data is available for your subscription
4 months of historical data if subscription is billed monthly, e.g., subscription that has started at 2020-04-01, includes access to historical data since 2019-12-01 - it's not a rolling time window, but fixed starting date since when historical data is available for your subscription
"Perpetuals" data plan provides access to the following perpetual swaps instruments' market data (over 500 perpetual swaps instruments across 13 exchanges):
"Derivatives" data plan provides access to the following derivatives exchanges' market data:
You will be redirected to the receipt page where you will be able to enter your address details by clicking on "Add address & VAT Number“ link.
If you would like to enter a VAT number select "This is a business purchase" checkbox to enter the VAT ID if forgot to enter it during the checkout. The tax amount will be refunded in max. 12 hours after it is confirmed by Paddle.
Right click on the screen and click 'Print...' in context menu
Change destination to 'Save as PDF'
Click 'Save' button to save invoice as PDF file
Click on the link titled "Click here to get a full invoice with address & custom information" provided with the order confirmation email sent by Paddle to get the address and VAT ID of Paddle who process our payments. Paddle acts as a reseller and Merchant of Record so they handle VAT on our behalf.
We do not offer refunds for initial subscription payments and one-off purchases.
For larger orders we do also accept .
We do provide discounts in a transparent form via .
One-off purchase provides access to specific time periods of historical market data. API key is valid for a year since purchase and allows access to (trades, order books etc.) for ordered date ranges both via and .
Subscriptions based access model relies on recurring payments at regular intervals (monthly, quarterly, yearly) and offers access to newly collected market data as it as well as which range depends on chosen billing period.
Subscription type - or
Data plan (which exchanges data you get access to) - , , or
Billing interval (how much of historical data you get access to) -
For example "" Business Subscription with allows accessing all available existing historical data via API and CSV files and one year of new data as it becomes available (for initial payment). API key is valid as long as subscription is active and allows access to (trades, orders book data, quotes, funding, liquidations etc.) via and (for subscriptions types only).
(HTTP API /data-feeds)
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Pro, academic and solo subscriptions plans include single API key that can be used to get access to historical data. Such API key can't be used by different team members (IP addresses) at the same time. feature does not have this limitation (does not require API key at all).
all available historical data if subscription is billed yearly - historical market data is available since 2019-03-30 for majority of the supported exchanges ( for exact date for particular exchange)
All subscriptions provide access to (trades, orders book data, quotes, funding etc.) via and (for pro and business subscriptions types).
"Individual" data plan provides per-exchange access to market data that includes full feed (all instruments) and data types of selected exchange(s), for example full exchange data feed.
See to learn more what data is available for each supported exchange.
"Individual" data plan allows access to (trades, orders book data, quotes, funding etc.) via and (for pro and business subscriptions types). Range of historical data access for "Individual" data plan depends on (for example: access to all existing historical data we collected if subscription is billed yearly).
"Individual" data plan is available both for and.
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: FX_BTC_JPY
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
: all perpetual swaps instruments
"Perpetuals" data plan allows access to (trades, orders book data, funding etc.) via and (for pro and business subscriptions types). Range of historical data access for "Perpetuals" data plan depends on (for example: access to all existing historical data we collected if subscription is billed yearly).
"Perpetuals" data plan is available both for and.
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: : all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
: all perpetual swaps instruments
: all exchange's instruments
: all exchange's instruments
: all exchange's instruments
"Derivatives" data plan allows access to (trades, orders book data, quotes, funding etc.) via and (for pro and business subscriptions types).
Range of historical data access for "Derivatives" data plan depends on (for example: access to all existing historical data we collected if subscription is billed yearly).
"Derivatives" data plan is available both for and.
"All Exchanges" data plan provides access to market data of (30+ leading spot and derivatives exchanges, ).
"All Exchanges" data plan allows access to (trades, orders book data, quotes, funding, liquidations etc.) for and theirs instruments/currency pairs via and (for pro and business subscriptions types).
Range of historical data access for "All Exchanges" data plan depends on (for example: access to all existing historical data we collected if subscription is billed yearly).
"All Exchanges" data plan is available both for and.
describing which plan you'd like to change to and we'll handle the rest.
We offer invoicing for customers paying over $6000 for data access. Simply use our and "PAY THROUGH INVOICING" button.
Alternatively with orders details you're interested in (data plan, billing period) and we'll send you back invoice that if paid will give you the access to the data.
Yes, please use our and "REQUEST QUOTATION" button. Alternatively with orders details you're interested in (data plan, billing period) and we'll send you back quotation document in no time.
After successful order you'll receive Receipt email from which is our online reseller & payment processor. Click on the button titled "View Receipt" there.
You need to or help@paddle.com to request a new invoice. Please provide the email address you bought the subscription with and any extra details that might help.
If you are on yearly billing and forget to your subscription before the renewal date, within seven days after the renewal date to discuss a refund.
If you’re on a monthly or quarterly billing, please be sure to your subscription before the end date of your current plan as there are no refunds for recurring payments on monthly and quarterly billing plans.
If you'd like to test the service, we offer generous free trials. Simply and we'll set up test account for you in no time.
In order to cancel you active subscription use the 'Cancel subscription' link we've sent you in email together with your API key or and we'll provide cancellation link for you. Alternatively you can email (help@paddle.com) which acts as our reseller and Merchant of Record including a note of the email address you used to purchase your subscription and your order number.
We accept BTC, ETH and USDT for . and we'll get back to you with details.
In order to update your credit card information use the 'Update payment method' link we've sent you in email together with your API key or and we'll provide that link for you.
