> For the complete documentation index, see [llms.txt](https://docs.tardis.dev/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tardis.dev/legal/privacy-policy.md).

# Privacy Policy

Tardis.dev privacy policy — what data we collect, how we collect it and what we do with this data

Last updated: 2026-10-28

This Privacy Policy explains how Tardis.dev ("us", "we", "our" or "Tardis.dev") collects, uses, discloses and otherwise processes Personal Information about customers, prospective customers and other users of our websites ([https://tardis.dev](https://tardis.dev/) and [https://docs.tardis.dev](https://docs.tardis.dev/)), services, tools, related applications, materials and software, including research and marketing activities (the "Services"). It also explains your choices regarding access, storage and correction of Personal Information. This Privacy Policy does not apply to employees, applicants or other personnel.

By using the Services or agreeing to our [Terms of Service](/legal/terms-of-service.md), you acknowledge that we collect, use, store and disclose information as described in this Privacy Policy.

Our Services may contain links to other websites or services. Those websites and services are governed by their own privacy statements.

### What information do we collect? <a href="#what-information-do-we-collect" id="what-information-do-we-collect"></a>

We collect and process information for the following purposes:

* To manage checkout, payments, taxes, invoices, chargebacks, subscriptions and payment-related refunds, we use Paddle ([https://paddle.com](https://paddle.com/)) as our Merchant of Record and authorised reseller. Paddle may process payment, billing, transaction and tax information needed to complete and manage your purchase. See Paddle's Privacy Policy: <https://www.paddle.com/legal/privacy>
* We collect website and API usage information, such as page views and API endpoint usage statistics, to operate, secure and improve the Services.
* When you contact us for support or other customer service requests, we may keep records of the request, including information you provide, and respond with relevant service information. We may also obtain Personal Information about you from publicly accessible sources such as LinkedIn, Facebook and Twitter.
* We may use your Personal Information to send marketing or promotional communications about Tardis.dev. You can opt out at any time by using the unsubscribe link in an email or contacting <privacy@tardis.dev>.
* We process account information, such as email address, name, subscription details and IP address, to manage accounts and subscriptions, authenticate users and authorise access to the Services.
* Where required by market data licensors, exchanges or data providers such as Coinbase, we may share limited account, subscription, contact and usage information needed for reporting, audit, compliance, licence enforcement or similar purposes.

Unless stated otherwise, information requested by Tardis.dev is mandatory where needed to provide the Services. If a website field is marked optional, you may leave it blank without affecting the availability or functioning of the Services. Contact <privacy@tardis.dev> if you are unsure which information is required.

We may publicly display aggregated anonymous data to help communicate what we know about how our services are typically used.

### Legal bases and consent <a href="#legal-bases-and-consent" id="legal-bases-and-consent"></a>

We process Personal Information as needed to perform our contract with you, comply with legal obligations, and pursue legitimate interests in operating, securing, supporting and enforcing the Services. This includes subscriptions, accounts, API keys, support, billing, payments, fraud prevention, compliance, market data licensor reporting and legal claims. Where applicable law requires consent for a specific use, we rely on consent for that use.

If we ask for your Personal Information so that we can send you marketing communications in the future, we will either ask you directly for your consent or provide you with an opportunity to opt out.

### Privacy choices <a href="#privacy-choices" id="privacy-choices"></a>

Depending on applicable law, you may request access to, correction or deletion of your personal information, restrict or object to its processing, and receive a portable copy. You may withdraw consent at any time without affecting the lawfulness of earlier processing, and opt out of marketing. To exercise these rights, contact <privacy@tardis.dev>. You may also lodge a complaint with your competent data protection authority.

### Disclosure <a href="#disclosure" id="disclosure"></a>

We may disclose your personal information if we are required by law to do so, if disclosure is reasonably necessary to provide or secure the Services, manage payments, comply with market data licensor or data provider requirements, enforce our [Terms of Service](/legal/terms-of-service.md), investigate abuse or security issues, or establish, exercise or defend legal claims.

### Third-party services <a href="#third-party-services" id="third-party-services"></a>

We use service providers for hosting, authentication, analytics, communications and customer support. Where they process personal information on our behalf, applicable data protection requirements govern that processing. Some recipients, including Paddle as our Merchant of Record, process personal information as independent controllers under their own privacy notices.

Personal information may be processed outside your country, including outside the EEA or UK. For transfers subject to EEA or UK data protection law, we rely on applicable adequacy decisions or standard contractual clauses, with the UK addendum where required. Contact <privacy@tardis.dev> for information about the applicable safeguards or to obtain a copy.

### Links <a href="#links" id="links"></a>

When you click on links that appear in any of the content we provide to you, those links may direct you to third party sites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

### Security <a href="#security" id="security"></a>

To protect your personal information, we take reasonable precautions to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

### Cookies <a href="#cookies" id="cookies"></a>

We use cookies and similar technologies to authenticate users, maintain sessions and support essential website functions. We also collect website usage information for analytics.

### Retention of Personal Information

We retain personal information for as long as reasonably necessary to provide the Services, manage accounts and subscriptions, comply with legal, tax, accounting, market data licensor and data provider obligations, resolve disputes, enforce our agreements, maintain security and prevent abuse.

### Age of consent <a href="#age-of-consent" id="age-of-consent"></a>

By using Tardis.dev websites and services, you represent that you are legally able to use them and provide Personal Information to us.

### Changes to this privacy policy <a href="#changes-to-this-privacy-policy" id="changes-to-this-privacy-policy"></a>

We may modify this privacy policy at any time. Changes take effect when posted on the website. If we make material changes, we will update this page so you can see what changed.

If we are acquired or merged with another company, your information may be transferred to the new owners.

### Questions and contact information <a href="#questions-and-contact-information" id="questions-and-contact-information"></a>

To access, correct, amend or delete personal information we have about you, register a complaint, or ask for more information, email <privacy@tardis.dev>.


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